Orbnex Connect is software for teams with real circuit volume: cross-connects, dark fiber, provider handoffs, LOA/CFA paperwork, MRC, renewals, migrations, CRM-ready exports, and power assignment planning in one workspace.
Cross-connect records are scattered across files, email threads, provider portals, CRM notes, and the heads of a few key people. Then a migration starts, a carrier asks for proof, or a customer wants status immediately.
Circuit data spread across files, CRM notes, provider portals, and tribal knowledge. No one can trace a path with confidence.
Moving a Z-End is error-prone when old paths, new handoffs, rollback owners, and closeout proof are not tied to the same circuit record.
LOAs, CFAs, renewals, port notes, and provider evidence often sit outside the circuit workflow until someone has to reconstruct the story.
Orbnex Connect does not try to replace every DCIM or ITSM system. It gives connectivity teams a purpose-built place to own the circuit lifecycle, customer handoff record, migration plan, and export-ready operational truth.
Every circuit can link to the CRM, DCIM, ticketing, or customer record your team already uses. Orbnex Connect becomes the clean workflow layer for cross-connects, not a new all-purpose inventory silo.
CRM + DCIM friendlyMove a Z-End, preserve the old path, assign owners, keep rollback steps, and close out the change without rebuilding the record from email.
Migration-ready recordsEvery circuit's full physical path, hop by hop, from cabinet to demarc, captured once and searchable by anyone. Tribal knowledge becomes controlled operational evidence.
Full hop-by-hop traceGenerate LOA and CFA-style handoff documents from the same circuit record that operations, sales engineering, and project teams already maintain.
LOA/CFA from recordsOrbnex Connect is meant to sit between engineering, operations, procurement, and customer support. Users can answer the practical questions that slow teams down: what is connected, where does it go, what document proves it, what does it cost, when does it renew, and what changes are safe?
Focused rack and port viewSee where circuits land in cabinets, rack units, panels, and ports without turning the product into full DCIM.
Diversity and shared-risk checksValidate that A-side and B-side paths do not quietly share the same panel, route, or demarc.
Change-ready migration recordsMove a Z-End, keep the old path, generate handoff paperwork, and prove the change without rebuilding the story from email.
Start with the data you already have, or begin clean inside Orbnex Connect, then give users a cleaner way to work with it every day.
Bring CSVs, spreadsheets, CRM exports, or brand-new records into one controlled workspace with consistent IDs and fields.
Connect A-End, intermediate hops, Z-End, provider details, LOA/CFA status, costs, and renewal dates to the same circuit.
Update paths, plan migrations, generate handoff paperwork, export records, and keep an audit trail as the operational record changes.
Orbnex Connect is built for the flow circuit teams actually need: bring in records from spreadsheets, CRMs, DCIM exports, provider files, or direct entry; verify the path; watch capacity; generate paperwork; and send clean data back to customer systems.
Every upload, CRM sync, or API event should be validated before it updates production records.
Engineers can see the circuit path, provider handoff, port state, RPP/panel constraints, and migration history before approving a change.
unique per workspace
cabinet → demarc, every hop
owners · rollback · closeout
RU · panel · port context
thousands of circuits at once
A-side vs B-side risk
by carrier · by site
dates · owners · spend
generated from records
any CRM, per circuit
your data, anytime
find any circuit fast
Everyone works from the same circuit truth instead of each team keeping its own spreadsheet, CRM note, or provider handoff tracker.
Track dozens or hundreds of cross-connects across sites, providers, migrations, renewals, and documents.
Keep provider demarc, customer port, LOA/CFA, ticket, CRM, and renewal details tied to each service.
Give sales engineering, project management, and operations a shared view without exposing another customer's records.
Plan moves, assign owners, preserve old paths, verify new paths, and close out with proof.
Customers sign in to an authenticated Connect workspace, add or import records, generate circuit handoff documents, export data for Excel or CRM workflows, and keep circuit history separated by account.
Bring a CSV, start clean inside the app, or model a migration. Orbnex Connect turns scattered circuit data into a searchable workflow for paths, handoffs, documents, renewals, and customer-ready exports.